Theater Panorama

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FAQs

Where is the theatre located?

The theatre is located at 104 N. Commercial St in Bellingham, WA. Get directions

What are the Box Office Hours?

Please call (360) 734-6080 or review our Buying tickets page.

Can I make an exchange or get a refund?

Unfortunately all sales are final. However, members can exchange their tickets for any MBT-presented shows of equal value. Ticket must be returned to the ticket office before the show for an exchange.

How soon before a show should I purchase my ticket?

It’s best to buy your ticket as far in advance as possible to ensure the best seats. However, you can purchase tickets at the Box Office until curtain, if available.

Are there elevators in the theatre?

There are no elevators to the upper levels of the theatre. The Lodge and Balcony are on the second level.

Is there Wheelchair seating?

The Ticket Office reserves several spaces and companion seats for wheelchair use. Ask the Ticket Staff to assist you in your purchase by calling (360) 734-6080.

Is there parking nearby?

Although street parking is limited, there are many public and private lots in the area such as The Parkade on 1300 Commercial St.—closest to the theatre. Call (360) 734-6080 for more parking suggestions.

Is there a drop-off area in front of the theatre?

Yes, there is a no parking passenger/drop off zone directly in front of the Theatre on Commercial St with a 3 minute limit.

When do the doors open?

The main doors usually open 1 hour prior to the show; the doors leading into the main theatre open 30 minutes before the curtain.

Is there a coat check?

Yes, a complimentary coat check is always available for our patrons. It is located directly on right when you enter through the main doors.

Do you have listening devices for the hearing impaired?

We have state-of-the-art assistive listening devices, with FM receivers. We have both neck loops and ear speakers available. The devices are available free of charge on a first come, first served basis, available at concessions in exchange for your photo i.d. While most performances at the Theatre are amplified through our sound system, assistive listening devices do not work for symphonic or acoustic performances.

What if I arrive after the curtain goes up?

You will be held in the lobby until an appropriate time to be seated by an usher. Of course by then, everyone in the theater will know you were late.

Can I take photos during the performance?

Thanks for asking but no. The shows are copyrighted so the use of cameras/picture phones with or without flash or any other recording device is strictly prohibited. Violators are subject to confiscation of film, tape, disc, cards, etc., ejection from the theatre, and financial damages. For your protection, all cameras and picture phones should be placed in a pocket or purse when in the theatre.

What happens if I forget to turn off my phone during the performance?

Cell phones, paging devices and other electronic equipment are disruptive to the performers and audience’s experience. Please take a moment to turn off all devices before entering the theatre.

Can you take food or drinks into the theatre?

You may bring only bottled water into the theatre.

I think I left something at my seat, who do I contact?

Please call the MBT Reception Desk at (360) 733-5793.

Is there a dress code for attending the theatre?

Any attire that compliments the spirit of this special occasion is suitable.