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Frequently Asked Questions

Where is the theatre located?
What are the Box Office Hours?
Can I make an exchange or get a refund?
How soon before a show should I purchase my ticket?
Are there elevators in the theatre?
Is there Wheelchair seating?
Is there parking nearby?
Is there a drop-off area in front of the theatre?
When do the doors open?
How do I know which door to use when entering the theatre?
Is there a coat check?
Do you have listening devices for the hearing impaired?
What if I arrive after the curtain goes up?
Can I take photos during the performance?
What happens if I forget to turn off my phone during the performance?
Can you take food or drinks into the theatre?
I think I left something at my seat, who do I contact?
Is there a dress code for attending the theatre?

Where is the theatre located?
The theatre is located at 104 N. Commercial St in Bellingham, WA. Click here for directions.

What are the Box Office Hours?
Check here for hours or call (360) 734-6080.

Can I make an exchange or get a refund?
Unfortunately all sales are final. However, members can exchange their tickets for any MBT-presented shows of equal value. Ticket must be returned to the ticket office before the show for an exchange. So be sure to check your order thoroughly before making your purchase.

How soon before a show should I purchase my ticket?
It's best to buy your ticket as far in advance as possible to ensure the best seats. However, you can purchase tickets at the Box Office until curtain, if available.

Are there elevators in the theatre?
There are no elevators to the upper levels of the theatre. The Loge and Balcony are on the second level.

Is there Wheelchair seating?
Absolutely. The Ticket Office reserves several spaces and companion seats for wheelchair use. Ask the Ticket Staff to assist you in your purchase by calling (360) 734-6080.

Is there parking nearby?
Yes indeed. Although street parking is limited, there are many public and private lots in the area such as The Parkade on 1300 Commercial St.-closest to the theatre. Call (360) 734-6080 for more parking suggestions.

Is there a drop-off area in front of the theatre?
Yes, there is a loading zone directly in front of the Theatre on Commercial.

When do the doors open?
The Lobby usually opens 1 hour prior to the show; the House opens 30 minutes before the curtain.

How do I know which door to use when entering the theatre?
An usher will be happy to direct you to the proper door or staircase for your seating.

Is there a coat check?
Yes, a complimentary coat check is always available for our patrons. It is located directly on right when you enter through the main doors.

Do you have listening devices for the hearing impaired?
Yes, we have assisted listening devices available free of charge on a first come, first served basis, available at the coat check in exchange for your photo i.d. While most performances at the Theatre are amplified through our sound system, assisted listening devices do not work for symphonic or acoustic performances.

What if I arrive after the curtain goes up?
You will be held in the lobby until an appropriate time to be seated by an usher.

Can I take photos during the performance?
Thanks for asking but no. The shows are copyrighted so the use of cameras/picture phones with or without flash or any other recording device is strictly prohibited. Violators are subject to confiscation of film, tape, disc, cards, etc., ejection from the theatre, and legal action. For your protection, all cameras and picture phones should be placed in a pocket or purse when in the theatre.

What happens if I forget to turn off my phone during the performance?
Cell phones, paging devices and other electronic equipment are disruptive to the performers and audience's experience. Please take a moment to turn off all devices before entering the theatre.

Can you take food or drinks into the theatre?
Good question. You may bring only bottled water into the theatre.

I think I left something at my seat, who do I contact?
Please call the MBT Reception Desk at (360) 733-5793 x10.

Is there a dress code for attending the theatre?
An evening at the Theatre is always a good occasion to dress up, but MBT doesn’t have an official dress code.  Patron attire varies depending on the spirit of the show, with attendees opting for suits and evening wear for symphony or Broadway performances, and something a little more casual for films and pop music concerts.  Formal wear is usually only seen at the Theatre’s annual season gala, but feel free to wear anything you feel is appropriate for the event.